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Find answers to common questions and learn how to get the most from Chilled Studio Vibes

Frequently Asked Questions

What is Chilled Studio Vibes?

Chilled Studio Vibes is an AI-powered creative studio where you can generate professional videos, images, advertisements, and marketing copy using the latest AI models like Veo 2, Sora, Imagen 3, and DALL-E 3.

How do tokens work?

Tokens are our pay-as-you-go currency. You purchase token packs and spend them to generate content. Different types of content cost different amounts of tokens. For example, AI videos typically cost around 4,000 tokens, while images cost 300-500 tokens depending on the model used.

Do tokens expire?

No, tokens never expire. Once purchased, you can use them whenever you like.

What AI models are available?

We offer access to industry-leading AI models:

  • Video: Veo 2 (Google), Sora (OpenAI)
  • Images: Imagen 3 (Google), DALL-E 3 (OpenAI), Gemini
  • Text/Copy: GPT-4o, Claude, Gemini
Can I use my own API keys?

Yes! If you have your own API keys for OpenAI, Google AI, or other providers, you can add them in your account settings to use those models without spending platform tokens.

Who owns the content I create?

You do. All videos, images, and other content you generate belong to you. You can use them for personal or commercial purposes, subject to the AI models' usage terms.

How long does generation take?

Generation times vary by content type. Images typically take 10-30 seconds. Videos can take 2-5 minutes depending on length and complexity. You'll be notified when your content is ready.

What if generation fails?

If a generation fails due to a system error, your tokens are automatically refunded. If content is generated but doesn't meet your expectations, that's part of the creative process - we recommend refining your prompts for better results.

Still need help?

Our support team is here to assist you

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